Support

Last updated: August 7, 2026

Email app.gridlet@gmail.com. Gridlet is made by one person, so replies take a day or two. Including your iPhone model and iOS version makes most problems much faster to work out.

Today's puzzle won't load

Gridlet downloads each puzzle the first time you open it, so it needs a connection to fetch a new one. If nothing appears, check your connection, then close and reopen the app.

Puzzles are dated to your device's calendar day. If the date or time zone on your iPhone is wrong, you may see the wrong day's puzzle or none at all.

Puzzles you've already opened stay playable without a connection.

Playing on more than one device

Progress, stats, and streaks sync through your own iCloud account, so a puzzle you start on one iPhone picks up where you left off on another.

If it isn't syncing:

Both devices need to be signed in to the same Apple Account.
Open the Settings app, tap your name, then iCloud, then See All under "Apps Using iCloud," and make sure Gridlet is switched on.
Syncing isn't instant. Leave the app open with a connection for a minute.

My stats or streak look wrong

Gridlet keeps your history in your iCloud account, so signing in with a different Apple Account shows a different history. Nothing is deleted — signing back in with the original account brings your stats back.

Which puzzles can I play?

A new Mini every day.
A larger Midi every Sunday and Wednesday, playable through Saturday.
The archive, behind the calendar icon, covers this month and last month. Puzzles older than that aren't available.

Checking answers and getting unstuck

The Check button verifies the word you're on or the whole grid. The Reveal button fills in a square, a word, or the entire puzzle.

If you don't see those buttons while playing, they've been turned off. Open Settings from the home screen and look under Gameplay for Check Button and Reveal Button.

Sound, vibration, and dark mode

Tap the gear icon on the home screen:

Display → Dark Mode switches the theme.
Feedback → Sound controls the chime when you finish a puzzle. Haptics controls vibration while you play.
Gameplay → Auto-Skip Squares decides whether the cursor jumps past squares you've already filled in or checked.

Starting over

Settings has a Reset App & Statistics option. It clears everything — progress, stats, streaks, and badges — and it can't be undone. If iCloud syncing is on, this clears the copy in your iCloud account too, and that applies to your other devices.

Privacy

Gridlet has no accounts, no ads, no analytics, and no tracking. Your puzzle data stays on your device and in your own iCloud account. The full privacy policy has the details.

Something else

Bugs, wrong clues, and puzzles that don't behave are all worth reporting — email app.gridlet@gmail.com and mention the puzzle's date and whether it was a Mini or a Midi.